Contact Royal Mail by calling their UK contact number 03457 740 740 so that you can enquire about the estimated delivery times before receiving tracking updates for an item that is currently in transit over the phone.
About Royal Mail
Royal Mail is the name of the British postal service and delivers letters and parcels throughout the United Kingdom while providing an international courier service under the Parcelforce Worldwide brand. Famously, the Royal Mail was once a publicly owned institution but was sold off via a privatisation agreement in 2015.
Customer Services – 03457 740 740
Contact the Royal Mail on their UK customer services telephone number 03457 740 740 if you wish to track an item that is currently out for delivery. Once you have given note of your item’s tracking number then the customer service advisor will be able to detail once it has left the depot before setting up live text updates on your mobile number to your email address. If you would like to enquire about the cost of sending a parcel to a UK location by first class post or recorded delivery then it is important that you have the package’s dimensions and weight on hand. Alternatively, you can ask a Royal Mail representative to calculate the cost of international deliveries along with the price of postal insurance for expensive items.
You can also phone the Royal Mail customer service department to register a formal complaint if you are dissatisfied with the company’s postal services. For instance, if you have purchased recorded next day delivery for an item but it has not arrived by its estimated delivery time then you may also qualify for a refund with the company. Moreover, you should get in touch to ask for a undelivered and lost goods complaints form if your parcel has gone missing but you do not have a postal insurance policy in place as they may still be able to provide compensation.
Call Costs and Contact Hours
The Royal Mail customer service helpline has an 03 contact number meaning that all calls will be charged the same standard per-minute rate as any other local call that is made from a UK mobiles or landline telephone. However, you may be able to contact a Royal Mail advisor for free if you are using up any inclusive free minutes that have been offered by your service provider as part of your tariff arrangement. The Royal Mail call centre is available 7 days a week during as it runs the opening hours of 8am-8pm Monday to Saturday and 9am-6pm Sunday.
Useful Royal Mail Contact Numbers – at a glance
|Royal Mail Department||UK Contact Number||Opening Hours|
|General Enquiries and Complaints||03457 740 740||8am-6pm Monday to Friday, 8am-1pm Saturday, 9am-2pm Sunday|
|Help with a Royal Mail redirect||03457 777 888||8am-6pm Monday to Friday, 8am-1pm Saturday|
|Help with Royal Mail Gifts & Collectibles||03457 641 641||8:30am-5pm Monday to Friday|
|Post Office Customer Services||0345 600 3210||8am-8pm Monday to Saturday, 9am-6pm Sunday|
UK Post Office Locator
You should use the Online Branch Locator if you would prefer to weigh a parcel at your nearest post office so that you can determine how many stamps are needed to send your item to its destination address.