Highways England Contact Number: 0300 123 5000

You can contact Highways England on their local rate telephone number 0300 123 5000 for information about freight transport throughout the country, to query the cost of a LGV license or the application process for a career with the agency.


General enquiries – 0300 123 5000

Highways England works with the Department for Transport to operate, maintain and improves the country’s motorways and major A roads. Accordingly, the Highways Agency is in turn responsible for the passage of freight throughout the country and works with local councils on devising routes for the efficient transport of shipments and cargo. You can therefore call Highways England on their general enquiries contact number 0300 123 5000 to query a freight traffic reroute in the case of road works or closures. Alternatively, you may have enquiries about the license and medical examination required application to become a Large Goods Vehicle (LGV) driver in the UK. You may even be considering a career at the Highways Agency itself, and can use this number to check any current job vacancies along with the subsequent application process.

Moreover, you can call Highways England enquiries number 0300 123 5000 to make a Freedom of Information (FOI) request. However, you must first conform that the document you are looking for has not already been made available to the public by the press office. Therefore, you can also use this number to query what makes a FOI request successful or unsuccessful and what to do if your case has been declined.


Cost of Calling Highways England

Contact numbers that start with the ’03’ prefix will cost the same per-minute rate as any local call made from a UK landline or mobile phone. However, Highways England will be free to contact if your landline deal includes free calls to local rate numbers or if your mobile tariff is bundled with inclusive free minutes.


Write to the Agency

If you would prefer to write to Highways England then you can make your enquiry via email info@highwaysengland.co.uk or by sending your correspondence to to the postal address of the National Traf­fic Oper­a­tions Cen­tre: National Traf­fic Oper­a­tions Cen­tre, 3 Ridge­way, Quin­ton Busi­ness Park, Birm­ing­ham, B32 1AF, United Kingdom.