Contact DHL UK by calling their general enquiries telephone number 0844 477 1100 (at 7p/min + network access charge) to discuss the cost of an international delivery or to receive tracking updates for an items that is currently in transit.
DHL Express is an international division of the German transit company, Deutsche Post DHL, which provides express delivery services to a range of destinations across the globe. DHL is partnered with USPS delivery network meaning that it has a greater number of air and sea mail routes in over 200 countries including the United Kingdom.
DHL General Enquiries – 0844 477 1100
Contact DHL UK on their general enquiries number 0844 477 1100 (at 7p/min + access charge) to the range of available delivery services over the phone. For instance, a customer service representative can offer a quote on the cost of an international delivery depending on the weight of the item you would like to send and its intended destination. A DHL representative can also discuss the cost of postal insurance if you are sending a valuable item and you are worried about any damage during the shipping process.
You can also call on behalf of your business if you would like to use the DHL freight delivery service to ship industrial scale cargo across the country or even to an international destination. Moreover, the Express service is ideal for customers who would like to send any important documents across the UK at an expedited rate. Furthermore, a customer service representative can offer technical support to help you log into your ‘My DHL’ account so that you can manage your account or track an item online.
Shipping or Tracking Enquiries – 0844 248 0844
Call DHL on their shipping enquiries contact number 0844 248 0844 (at 7p/min + access charge) for help tracking an item that is out for delivery over the phone. For instance, callers can ask DHL for tracking updates if they have lost their waybill number meaning that they can not check online. Alternatively, you should ask for assistance if you have attempted to track a DHL shipment but have received an invalid waybill error message. Moreover, the DHL website can tell customers to contact a customer service assistant on the above number if their is an error with their order request so that any problems can be resolved over the phone. You should also get in touch if your online tracking results are showing that your shipment is going to a different city than it was addressed to when you made your delivery. Alternatively, if your parcel has been damaged at a shipping centre or in transit then you should register a complaint with the company before asking about the company’s’refund policy.
Call Costs and Contact Hours
The DHL helplines both operate a 0844 contact number meaning that calls will be charged a per-minute rate of 7 pence from UK mobiles and landline telephones. Furthermore, the DHL call centre is available during the opening hours of 7:30am-8pm Monday to Friday, 8am-2pm Saturdays and 8am-2pm bank holidays, however please note the line will be closed on Sundays.
Key DHL Contact Numbers – at a glance
|DHL Department||UK Contact Number||Opening Hours|
|General Enquiries||0844 477 1100 (7p/min + access charge)||7:30am-8pm Monday to Friday, 8am-2pm Saturdays|
|Shipping or Tracking Enquiries||0844 248 0844 (7p/min + access charge)||7:30am-8pm Monday to Friday, 8am-2pm Saturdays|
Write to DHL
If you would like to send a written enquiry or letter of complaint following your experience with DHL’s postal options then you should write to the courier service’s UK postal address: DHL, Orbital Park, 178-188 Great South West Road, Hounslow Middlesex, TW4 6JS, United Kingdom.