Amazon Prime Contact Number: 0800 496 1081‬‬‬‬‬‬‬

You can call Amazon‬ UK on their freephone contact number 0800 496 1081‬‬‬‬ for information about their Prime service, next day deliveries, for tracking updates regarding an item out in transit, or to report a late order.


Prime Enquiries – 0800 496 1081‬‬

Contact Amazon UK on their freephone customer service number 0800 496 1081 for all enquiries about their Prime delivery service. For instance, you may wish to check whether you qualify for one-day delivery having provided details of your postcode. In addition, Amazon also provides same-day deliveries on select products and groceries in certain areas of both the UK and abroad. In such case, you can use this number to check if your postcode lies within their same-day delivery remit. You can also use the freephone Amazon number to set up a new Prime membership, either by making an annual payment in full, or by setting up a monthly direct debit.

Furthermore, you should contact Amazon Prime 0800 496 1081‬‬ for tracking updates if you have lost your specific waybill number or if in regards to an order that does not allow you to check online. Similarly, if your order has not arrived on time, particularly if made under the same-day or next-day delivery service, then you should contact Amazon to report the problem or to request a refund.


Call Costs and Opening Hours

The Amazon Prime helpline operates a freephone 0800 contact number meaning that all calls are completely free of charge from both UK landlines and mobiles. If you would like to contact Amazon about their Prime delivery service, then you can do so during the opening hours of 6am-12am, Monday to Sunday.


Amazon – UK Phone Numbers


Amazon Department UK Contact Number Opening Hours
Prime Enquiries 0800 496 1081 6am-12am, Monday to Sunday
Kindle Enquiries 0800 496 2449 6am-12am, Monday to Sunday


Amazon Online Help Centre

However, if you prefer not to contact Amazon over the phone but would still like support regarding their Prime delivery service then you also have the option of using their Online Help Centre for email enquiries and for troubleshooting assistance.