The HA Guide to Freight

This is the HA Guide to Freight where personal and commercial customers can view up-to-date contact details for companies in the freight industry. We deal with large-scale logistics firms as well as mail companies, so even if you’re just sending a letter rather than hauling multiple goods packages you will find the telephone number you need on our useful website.

Amazon Prime

Call the freephone Amazon Prime contact number 0800 496 1081 for enquiries about the company’s next-day and same-day delivery service.


The Defra contact number 01904 641 000 is less relevant to those looking for a quote on freight services, but highly applicable to anyone wishing to discuss the policies used to improve air quality in relation to the emissions caused by transport vehicles.

Department for Transport

You can dial the contact number for the UK Department for Transport 0300 330 3000 if you have enquiries about a Blue Badge application, planned roadworks or to discuss research pertaining to air quality that has been published by Highways England.


Call DHL on their UK general enquiries contact number 0844 477 1100 (7p/min + access charge) if you would like to discuss the cost of freight delivery or track a parcel over the phone.


DPD is one of the UK’s most popular courier services, you should phone their customer service telephone number 0121 275 0500 to ask for the location of your nearest collection depot or for tracking updates for a parcel out in transit.


Hermes is a popular courier service that can be contacted when calling their national customer service phone number 0330 333 6556.

Highways England

Working with the Department for Transport, the Highways England helps manage motorways and  A roads throughout the country, thus making their contact number 0300 123 5000 an important point of call for telephone enquiries regarding freight transport.

John Good Shipping

You may also wish to contact John Good Shipping on their UK customer service number 01482 325 781 for enquires about their international freight services, or for tracking information on any cargo currently in transit.


Pickfords is a moving company that assists home owners and businesses when transporting their possessions to both UK and international destinations, you should call their customer service phone number 0800 019 8556 for a quote on the cost of delivering your belongings.

Post Office

Call Post Office UK on their main customer service contact number 0345 600 3210 to discuss the cost of sending a First Class delivery to a domestic address over the phone.

Royal Mail

Contact Royal Mail by calling their UK customer service number 03457 740 740 to enquire about the cost of recorded deliveries or if you want over-the-phone tracking information for an item that is currently in transit.


You can also get in touch with TNT on their freephone customer service telephone number 0800 100 600 to ask for a quote on the cost of a delivery to both domestic and international destinations.


Phone UPS on their general enquiries contact number 03457 877 877 for customer service advice with their parcel rates, to track your package delivery and for commercial freight queries.


You may wish to contact Yodel UK on their customer service telephone number 0844 755 0117 (7p/min + access charge) to track the location of a parcel that is currently in transit with the company.

Marketplace of the Year: Amazon

Amazon is one of the success stories of modern freight logistics, with a rapidly growing customer base totalling an estimated 240 million people worldwide, they also plan to embrace new technologies to help deliver their packages as swiftly as possible including the use of automated drones. Therefore regardless of whether you are looking to do some online shopping or if you are an investor in the freight industry you should consider contacting the online retail giant in the most efficient manner to bypass the chaos of their extremely busy customer service helplines –
to find the best way to contact Amazon UK for your needs, you can refer to the comprehensive UK Contact Numbers guide:

Car & vehicle insurance providers

Regardless of whether you drive a car for personal use, a van for small business purposes or a large lorry for commercial freight operations you will need to insure your vehicle to legally drive on UK public highways. There are several options available to you ranging from large multinational brokers such as Aviva or cover direct from your car manufacturer. A further possibility includes contacting Swiftcover, an internet-based insurance provider, to manage your policy renewals and accident claims using their online services.